To turn off the client encryption:- Go to C:\Program Files (x86)\CAREWare\RW CAREWare Business Tier.
- Open the CW Admin.
- Click Stop Server.
- In the top right, click LocalNumberStorage under TableName.
- Click EncryptPIIFields.
- Click Edit.
- Under Setting change the value to 0.
- Click Start Server.
If the entry for EncryptPIIFields is not on the list:
- Double check that you have LocalNumberStorage selected.
- Click Add.
- In the Tag box enter EncryptPIIFields (note that spelling is very important!).
- In the Setting box enter 0.
- Click Save.
- Click Start Server.
Note: You will need to stop the Business tier to modify these settings
Note: This is a security feature and disabling PII encryption will allow for PII information to be displayed on the cw_client and the cw_map_client_provider tables.
Back to the
Data TierBack to
Frequently Asked Questions