Error occurred when trying to setup the scheduler email alerts within CAREWare

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» Business Tier locked due to data tier update fail 89.11 » Error occurred when trying to setup the scheduler email alerts within CAREWare

Receiving the following error:

Source: jProgBusiness - The SMTP server requires a secure connection or the client was not authenticated. 
The server response was: 5.7.0 Must issue a STARTTLS command first. mz11sm1377223qcb.39
   at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)
   at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, String from)
   at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, 
SmtpFailedRecipientException& exception)
   at System.Net.Mail.SmtpClient.Send(MailMessage message)
   at jProgBusiness.jBusiness.PMEmailSchedulerAdministrator.SendEmail(jUser user, String EmailAddress, String EmailSubject, 
String EmailMsg)
   at jProgBusiness.jBusiness.PMEmailSchedulerAdministrator.SendEmail(String LoginToken, String EmailAddress, String EmailSubject, 
String EmailMsg)
   at jProgBusiness.jBusiness.jBusinessRemote.PMES_SEND_EMAIL(String LoginToken, String EmailAddress, String EmailSubject, 
String EmailMessage)
An error occurred in PMES_SEND_EMAIL.
If the problem persists, please contact technical support.

The SMTP setup is incorrect for the site. You will need to provide the correct SMTP settings in order to resolve this issue. You can access the SMTP settings by following the steps outlined at How to setup Email Alerts.

You will need to verify the settings are correct. You can get the SMTP settings from the email provider which is used by the provider domain.

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