Cannot add new service via Rapid Service Entry

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Can't add new service with rapid entry. All permission granted to user and domain. Error generated is:

Source:  - Object reference not set to an instance of an object.
   at jMultiTier.jMultiTier.jService.GetCustomControlValue(String customControlPK)
   at Client.jServiceRecordListEditor.createjListRecord(jService js)
   at Client.jServiceRecordListEditor.listRecords()
   at Client.jServiceRecordListEditor.getListRecordFromObject(Object o)
   at Client.jClientRecordEditor.get_record()
   at Client.rapidServiceEntryList.lnkNewService_LinkClicked(Object sender, LinkLabelLinkClickedEventArgs e)
An error occurred loading the new service form.

This bug was found in build	568
This bug was fixed in build	580
TTP #	1820

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