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CAREWare support and documentation has been moved to a new location. For the most updated user guides and documentation for CAREWare click on the link below:

jPROG CAREWare Support Portal

The RSR Validation Report lists missing RSR data and provides access to the list of clients missing this data. Using this report to resolve missing client data reduces or eliminates possible alerts and warnings when uploading the RSR Client Report to the HRSA Electronic Handbook. To run the RSR Validation Report:


  1. Click Reports.
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  2. Click HRSA Reports.
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  3. Click RSR Validation Report.
  4. Click Edit.
  5. Select the Report Year.
  6. Check Cross Provider Labs. (If there is shared data between provider domains)
  7. Click Save.
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  8. Click Run.
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This pop-up in the top right corner indicates the report is running.
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Once the RSR Client Report is generated, a “Report complete” message appears.
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9. Click View RSR Validation Report.


The Severity column informs the user if data issues are considered alerts, warnings, or errors in the EHB. Errors are more severe and likely need to be cleared up to allow the client report to upload to the EHB. Alerts and warnings should be cleared up as well, if possible, or explained in a memo to the EHB. The # Errors column shows the number of clients with an error for each item.
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To print an RSR Data Validation Report, click Print or Export.
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Click here to view an example of the RSR Data Validations Report.


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