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CAREWare support and documentation has been moved to a new location. For the most updated user guides and documentation for CAREWare click on the link below:

jPROG CAREWare Support Portal


The ADR Client Report is created in the ADAP provider. The CAREWare ADAP Drug Services and ADAP Insurance Services Modules are designed to allow grantees who manage these services to track in detail client-level AIDS Drug Assistance information. The modules include a complete ADAP Drug List, searchable by generic medication name, brand name, or NDC and includes all client-level fields required for the ADAP Drug Report (ADR).


Here are instructions for updating the ADAP ADAP Drug List.

The minimum build required to produce the 2021 ADR Export is build 112z14, and we recommend upgrading to the latest build available here.


CAREWare has several report options for confirming that the ADR is accurate and that the ADR Client Report uploads to the EHB for reporting.


ADR Client Report – Generates the client level data to be uploaded to the EHB as an XML file.
ADR Viewer – Allows users to review the client level data results before uploading and to make corrections as needed.
ADR Validation Report – Lists potential errors which can be corrected prior to uploading the ADR Client Report to the EHB.


Note: In order for a client to be included in the ADR Client Report, the client must have an Enrollment History record of "receiving services," "on waiting list," or "services not requested." The client's last enrollment record remains the enrollment status until a new record is entered. For example, if a client's last enrollment history record is "Enrolled, Receiving Services" entered in June 2018, then that client will be included in the ADR Client Report for 2021.


The ADR instruction manual for the 2021 reporting year can be found here. Here are tips for the ADR from the DART team.


Click here to download these instructions.

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